Reference

Terms Conditions

We run zoya game for Bangladesh players who want clear account rules, straightforward deposit and withdrawal conditions, and honest game access.

Account eligibilityPayment termsGame access rulesDispute processWithdrawal conditions

Explore Lobby Read FAQ

POLICY PRACTICE

How We Handle Your Agreement

These terms are not abstract—we apply them every time you deposit via bKash, Nagad or Rocket, every time you open a game round, and every time you request a withdrawal. We store your transaction records, verify your identity when you cash out, and keep your account secure with login checks. If you want to close your account or request a copy of your activity history, contact us through the support channels above.

Transaction Records We log every deposit, game round and withdrawal on your account—timestamps, amounts and payment methods are kept so you can review your history and we can resolve any dispute with clear evidence.

Identity Verification Before your first withdrawal, we ask for verification documents—this step confirms you own the account and the payment method, and it protects both you and us from unauthorized access or fraudulent claims.

Account Security Your login is protected by your password and, where available, two-factor checks—do not share your credentials with anyone, because under these terms you are responsible for activity on your account until you report it compromised.

Policy Updates When we change these terms, we post a notice in your account dashboard or send an email—you have the choice to accept the updated terms and continue, or close your account and withdraw your balance if you disagree.

GET ANSWERS

Terms Questions & Account Help

If any part of these terms is unclear, or if you have a question about your account, payments or game rules, reach us through the channels below. We handle questions about deposit conditions, withdrawal verification, game eligibility and dispute steps every day for Bangladesh players.

Agreement & Jurisdiction

zoya game Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account at zoya game, you accept these terms in full. We operate this platform for users in eligible regions where local law permits online gaming; access depends on your jurisdiction and we do not provide service where prohibited. You confirm you meet the

1
legal age requirement in your area and that you are acting on your own behalf, not for someone else. Your account is personal—sharing login details or allowing another person to use your credentials breaks these terms and we will close the account. We update these terms
2
from time to time; continued use after a change means you accept the updated version. If a term becomes unenforceable under local law, the rest of the agreement stays in effect. Disputes are resolved first through our support channel; if that does not work, the matter
3
follows the dispute process described in the questions section below. We keep records of your transactions, game rounds and account activity; you can request a copy through the support contact shown on this page. These terms apply alongside our privacy policy, which explains how we handle
4
your data, and our payment policy, which covers deposit and withdrawal rules in detail.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Terms & Conditions Questions

We review the situation and decide on a response—minor issues might get a warning, but serious breaches like sharing your account, using someone else's payment method, or attempting fraud will result in account closure and forfeiture of your balance.

No—one account per person is the rule. If we find duplicate accounts linked to the same identity or payment method, we close the extras and move any remaining balance to the original account, or forfeit it if there was bonus abuse.

You are responsible for checking your local law—we operate for users in eligible regions, but we cannot provide legal advice about your specific jurisdiction. If access is restricted where you live, do not open an account.

Contact support through live chat or email with your account details and a description of the issue—we review the transaction records, game logs and payment history, then explain our decision. If you still disagree, the next step is outlined in the dispute clause of these terms.

General account rules apply, but each promotion has its own conditions—check the specific terms attached to any bonus or offer you accept, because those rules work alongside the main terms and explain wagering, expiry and withdrawal restrictions.

Yes—contact support and request account closure. We process any pending withdrawals according to the payment terms, return your verified balance via the same method you used to deposit, then close the account permanently. You cannot reopen it later under these terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoZoya Game Banking InfoLegal Accountzoya game Login

Terms Conditions

How We Handle Your Agreement

Terms Questions & Account Help

Terms & Conditions Questions

01 What happens if I break these terms?

02 Can I open more than one account?

03 How do I know if online gaming is legal in my area?

04 What if I disagree with a game result or a withdrawal decision?

05 Do these terms cover bonuses and promotions?

06 Can I close my account and get my balance back?

Terms & Conditions

Related pages

Related pages